Network Issues

Shared Hosting Cluster Maintenance (In Progress)

Affecting System - Web Hosting Cluster | Priority - High | Date - 14/01/2019 21:00 - 17/01/2019 02:00 | Last Updated - 18/01/2019 13:59

Description: We will be migrating all shared hosting clients to new servers as the old servers are in need of operating system updates.

Time Frame: 14/01/2019 21:00 - ongoing

Impact: All web sites hosted on our shared web hosting servers will experience some minimal downtime during the scheduled timeframe. Downtime will be kept to a minimum whilst we migrate the sites across to the new server, however, we request that all clients check their sites after the migration to confirm full functionality. The purpose of this exercise is to update the server operating system which in turn will increase performance and security of the server.

Check: Clients are requested to check functionality of their sites after the upgrade to confirm all is working as expected. We don't envisage any problems however.

Update: We have successfully migrated our WH1 web server to the new operation system. The migration attempt on WH2 failed therefore we will be attempting again on Wednesday 16th during the same timeframe.

Update2: We have migrated WH2 web server to the new operation system. Some of our clients are experiencing issues with sending / receiving emails on the server. Our Engineers are actively working on it to rectify the issue

Update3: We are getting reports of intermittent freezing issues with transferring data on the new cluster. We are actively working on resolving these problems and ask that you bare with us at this time. We will post all updates here as we work through the teething issues and sort them out.

Contact: If you have any issues or concerns about this, or have any queries about the network downtime, please contact us as per our Contact Us page (https://vpscity.co.nz/contact-us)