Our Complete Business VoIP Phone Service

  • Installation - VpsCity will install/replace your existing phone system with a SIP based phone system
  • Management - Our expert engineers will completely manage your phone system
  • Cisco IP Phones - We will provide advanced Cisco IP Phones based on your requirements
  • Toll Free Numbers - Get 0800 or 0508 numbers for your business
  • Call Records - Check detailed business VoIP call records within our client portal
  • Music On Hold - Upload your own music or customised recording
  • 24/7 Support - Our dedicated support team will be available 24/7

Move Your Business Phone System Into The Cloud In 3 Simple Steps

Our VoIP Bundle Plans

Pay As You Go

Price

Local 5 c/min
National 7 c/min
Mobile 20 c/min
Toll National 7 c/min
Toll Mobile 22 c/min

Bundle Rates

Minutes

Price

Local/National
1000 Minutes
2000 Minutes
3000 Minutes
$7.95 NZD
$13.95 NZD
$19.95 NZD
Mobile
100 Minutes
500 Minutes
1000 Minutes
$9.95 NZD
$39.95 NZD
$69.95 NZD
Toll National (0800 or 0508)
100 Minutes
500 Minutes
1000 Minutes
$4.95 NZD
$19.95 NZD
$39.95 NZD
Toll NZ Mobile (0800 or 0508)
100 Minutes
500 Minutes
1000 Minutes
$9.95 NZD
$59.95 NZD
$159.95 NZD
* Pay As You Go rates apply out of bundle

International Rates (Per Minute)

Country

Code

National Rate

Mobile Rate

Afghanistan 93 $0.825 NZD $0.825 NZD
Aland Islands 358 $0.075 NZD $0.525 NZD
Albania 355 $0.525 NZD $0.825 NZD
Algeria 213 $0.300 NZD $0.825 NZD
American Samoa 1684 $0.300 NZD $0.825 NZD
Andorra 376 $0.150 NZD $0.825 NZD
Angola 244 $0.525 NZD $0.825 NZD
Anguilla 1264 $0.525 NZD $0.825 NZD
Antigua and Barbuda 1268 $0.525 NZD $0.525 NZD
Argentina 54 $0.150 NZD $0.225 NZD
Armenia 374 $0.375 NZD $0.825 NZD
Aruba 297 $0.300 NZD $0.825 NZD
Australia 61 $0.075 NZD $0.375 NZD
Austria 43 $0.075 NZD $0.525 NZD
Azerbaijan 994 $0.675 NZD $1.500 NZD
Bahamas 1242 $0.225 NZD $0.825 NZD
Bahrain 973 $0.225 NZD $0.375 NZD
Bangladesh 880 $0.300 NZD $0.300 NZD
Barbados 1246 $0.300 NZD $0.825 NZD
Belarus 375 $0.825 NZD $0.825 NZD
Belgium 32 $0.075 NZD $0.525 NZD
Belize 501 $0.825 NZD $0.825 NZD
Benin 229 $0.375 NZD $0.825 NZD
Bermuda 1441 $0.225 NZD $0.525 NZD
Bhutan 975 $0.825 NZD $0.825 NZD
Bolivia 591 $0.375 NZD $0.375 NZD
Bonaire 5997 $0.525 NZD $0.975 NZD
Bosnia and Herzegovina 387 $0.375 NZD $0.525 NZD
Botswana 267 $0.300 NZD $0.525 NZD
Brazil 55 $0.150 NZD $0.450 NZD
British Indian Ocean Territory 246 $0.825 NZD $0.825 NZD
British Virgin Islands 1284 $0.825 NZD $0.525 NZD
Brunei 673 $0.075 NZD $0.225 NZD
Bulgaria 359 $0.150 NZD $0.825 NZD
Burkina Faso 226 $0.525 NZD $0.525 NZD
Burundi 257 $0.375 NZD $0.375 NZD
Cambodia 855 $0.300 NZD $0.300 NZD
Cameroon 237 $0.375 NZD $0.525 NZD
Canada 1 $0.075 NZD $0.525 NZD
Cape Verde 238 $0.825 NZD $0.825 NZD
Cayman Islands 1345 $0.375 NZD $0.525 NZD
Central African Republic 236 $0.525 NZD $0.525 NZD
Chad 235 $0.525 NZD $0.525 NZD
Chile 56 $0.075 NZD $0.375 NZD
China 86 $0.075 NZD $0.075 NZD
Christmas Island 61 $0.525 NZD $0.975 NZD
Cocos (Keeling) Islands 61 $0.525 NZD $0.975 NZD
Colombia 57 $0.225 NZD $0.525 NZD
Comoros 269 $0.825 NZD $0.825 NZD
Cook Islands 682 $0.825 NZD $0.825 NZD
Costa Rica 506 $0.225 NZD $0.225 NZD
Croatia 385 $0.150 NZD $0.825 NZD
Cuba 53 $0.825 NZD $0.825 NZD
Curaçao 5999 $0.525 NZD $0.975 NZD
Cyprus 357 $0.075 NZD $0.225 NZD
Czech Republic 420 $0.150 NZD $0.825 NZD
Democratic Republic of the Congo 243 $0.825 NZD $0.825 NZD
Denmark 45 $0.075 NZD $0.825 NZD
Djibouti 253 $0.525 NZD $0.975 NZD
Dominica 1767 $0.525 NZD $0.825 NZD
Dominican Republic 1809 $0.525 NZD $0.975 NZD
East Timor 670 $0.075 NZD $0.525 NZD
Ecuador 593 $0.375 NZD $0.525 NZD
Egypt 20 $0.525 NZD $0.300 NZD
El Salvador 503 $0.375 NZD $0.525 NZD
Equatorial Guinea 240 $0.825 NZD $0.825 NZD
Eritrea 291 $0.825 NZD $0.825 NZD
Estonia 372 $0.150 NZD $0.825 NZD
Ethiopia 251 $0.825 NZD $0.825 NZD
Falkland Islands 500 $1.575 NZD $1.650 NZD
Faroe Islands 298 $0.525 NZD $0.825 NZD
Fiji 679 $0.825 NZD $0.825 NZD
Finland 358 $0.525 NZD $0.975 NZD
France 33 $0.075 NZD $0.525 NZD
French Guiana 594 $0.825 NZD $0.525 NZD
French Polynesia 689 $0.825 NZD $0.825 NZD
Gabon 241 $0.525 NZD $0.975 NZD
Gambia 220 $0.825 NZD $0.825 NZD
Georgia 995 $0.225 NZD $1.500 NZD
Germany 49 $0.075 NZD $0.525 NZD
Ghana 233 $0.300 NZD $0.525 NZD
Gibraltar 350 $0.300 NZD $0.825 NZD
Greece 30 $0.075 NZD $0.825 NZD
Greenland 299 $0.825 NZD $0.825 NZD
Grenada 1473 $0.525 NZD $0.825 NZD
Guadeloupe 590 $0.225 NZD $0.375 NZD
Guam 1671 $0.150 NZD $0.525 NZD
Guatemala 502 $0.375 NZD $0.525 NZD
Guernsey 44 $0.075 NZD $0.525 NZD
Guinea 224 $0.375 NZD $0.525 NZD
Guinea-Bissau 245 $0.825 NZD $0.825 NZD
Guyana 592 $0.825 NZD $0.825 NZD
Haiti 509 $0.525 NZD $0.375 NZD
Honduras 504 $0.375 NZD $0.825 NZD
Hong Kong 852 $0.075 NZD $0.075 NZD
Hungary 36 $0.075 NZD $0.375 NZD
Iceland 354 $0.075 NZD $0.825 NZD
India 91 $0.300 NZD $0.300 NZD
Indonesia 62 $0.300 NZD $0.375 NZD
Iran 98 $0.375 NZD $0.375 NZD
Iraq 964 $0.225 NZD $0.825 NZD
Ireland 353 $0.075 NZD $0.525 NZD
Isle of Man 44 $0.525 NZD $0.975 NZD
Israel 972 $0.075 NZD $0.300 NZD
Italy 39 $0.075 NZD $0.825 NZD
Ivory Coast 225 $0.825 NZD $0.525 NZD
Jamaica 1876 $0.450 NZD $0.825 NZD
Japan 81 $0.075 NZD $0.300 NZD
Jersey 44 $0.525 NZD $0.975 NZD
Jordan 962 $0.075 NZD $0.375 NZD
Kazakhstan 7 $0.375 NZD $0.525 NZD
Kenya 254 $0.375 NZD $0.825 NZD
Kiribati 686 $0.825 NZD $0.825 NZD
Kuwait 965 $0.375 NZD $0.375 NZD
Kyrgyzstan 996 $0.525 NZD $0.975 NZD
Laos 856 $0.300 NZD $0.300 NZD
Latvia 371 $0.225 NZD $0.525 NZD
Lebanon 961 $0.375 NZD $0.825 NZD
Lesotho 266 $0.825 NZD $0.825 NZD
Liberia 231 $0.525 NZD $0.975 NZD
Libya 218 $0.825 NZD $0.825 NZD
Liechtenstein 423 $0.375 NZD $1.650 NZD
Lithuania 370 $0.225 NZD $0.525 NZD
Luxembourg 352 $0.075 NZD $0.450 NZD
Macau 853 $0.225 NZD $0.525 NZD
Macedonia 389 $0.825 NZD $0.825 NZD
Madagascar 261 $0.525 NZD $0.825 NZD
Malawi 265 $0.525 NZD $0.750 NZD
Malaysia 60 $0.075 NZD $0.225 NZD
Maldives 960 $0.375 NZD $0.750 NZD
Mali 223 $0.525 NZD $0.825 NZD
Malta 356 $0.525 NZD $0.750 NZD
Marshall Islands 692 $0.825 NZD $0.825 NZD
Martinique 596 $0.825 NZD $0.525 NZD
Mauritania 222 $0.525 NZD $0.975 NZD
Mauritius 230 $0.825 NZD $0.825 NZD
Mayotte 262 $0.225 NZD $0.825 NZD
Mexico 52 $0.300 NZD $0.375 NZD
Micronesia 691 $0.825 NZD $0.825 NZD
Moldova 373 $0.375 NZD $0.825 NZD
Monaco 377 $0.225 NZD $0.300 NZD
Mongolia 976 $0.525 NZD $0.525 NZD
Montenegro 382 $0.525 NZD $0.975 NZD
Montserrat 1664 $0.825 NZD $0.825 NZD
Montserrat 1664 $0.825 NZD $0.525 NZD
Morocco 212 $0.525 NZD $0.825 NZD
Mozambique 258 $0.300 NZD $0.825 NZD
Myanmar 95 $0.825 NZD $0.825 NZD
Namibia 264 $0.300 NZD $0.825 NZD
Nauru 674 $0.825 NZD $0.825 NZD
Nepal 977 $0.825 NZD $0.825 NZD
Netherlands 31 $0.075 NZD $0.825 NZD
New Caledonia 687 $0.825 NZD $0.825 NZD
New Zealand 64 $0.070 NZD $0.200 NZD
Nicaragua 505 $0.525 NZD $0.525 NZD
Niger 227 $0.375 NZD $0.525 NZD
Nigeria 234 $0.375 NZD $0.525 NZD
Niue 683 $0.825 NZD $0.825 NZD
Norfolk Island 672 $0.825 NZD $0.525 NZD
North Korea 850 $0.825 NZD $0.825 NZD
Northern Mariana Islands 1670 $0.525 NZD $0.975 NZD
Norway 47 $0.075 NZD $0.525 NZD
Oman 968 $0.825 NZD $0.525 NZD
Pakistan 92 $0.225 NZD $0.225 NZD
Palau 680 $0.825 NZD $0.825 NZD
Palestine 970 $0.525 NZD $0.975 NZD
Panama 507 $0.075 NZD $0.375 NZD
Papua New Guinea 675 $1.125 NZD $1.125 NZD
Paraguay 595 $0.450 NZD $0.525 NZD
Peru 51 $0.225 NZD $0.825 NZD
Philippines 63 $0.525 NZD $0.525 NZD
Pitcairn Islands 64 $0.825 NZD $0.825 NZD
Poland 48 $0.150 NZD $0.825 NZD
Portugal 351 $0.150 NZD $0.825 NZD
Puerto Rico 1787 $0.150 NZD $0.825 NZD
Puerto Rico 1787 $0.150 NZD $0.825 NZD
Qatar 974 $0.825 NZD $0.825 NZD
Republic of Kosovo 377 $0.525 NZD $0.975 NZD
Republic of the Congo 242 $0.825 NZD $0.825 NZD
Reunion 262 $0.525 NZD $0.975 NZD
Romania 40 $0.150 NZD $0.525 NZD
Russia 7 $0.225 NZD $0.225 NZD
Rwanda 250 $0.375 NZD $0.825 NZD
Saint Barthélemy 590 $0.525 NZD $0.975 NZD
Saint Helena 290 $0.825 NZD $0.825 NZD
Saint Kitts and Nevis 1869 $0.525 NZD $0.825 NZD
Saint Lucia 1758 $0.525 NZD $0.825 NZD
Saint Martin 590 $0.525 NZD $0.975 NZD
Saint Pierre and Miquelon 508 $0.825 NZD $0.375 NZD
Saint Vincent and the Grenadines 1784 $0.525 NZD $0.825 NZD
Samoa 685 $0.825 NZD $0.825 NZD
San Marino 378 $0.825 NZD $0.825 NZD
Sao Tome and Principe 239 $0.825 NZD $0.825 NZD
Saudi Arabia 966 $0.300 NZD $0.450 NZD
Senegal 221 $0.525 NZD $0.825 NZD
Serbia 381 $0.825 NZD $0.525 NZD
Seychelles 248 $0.375 NZD $0.375 NZD
Sierra Leone 232 $0.375 NZD $0.525 NZD
Singapore 65 $0.075 NZD $0.075 NZD
Sint Maarten 1721 $0.525 NZD $0.975 NZD
Slovakia 421 $0.150 NZD $0.825 NZD
Slovenia 386 $0.150 NZD $0.825 NZD
Solomon Islands 677 $0.825 NZD $1.125 NZD
Somalia 252 $0.825 NZD $0.825 NZD
South Africa 27 $0.225 NZD $0.525 NZD
South Georgia 500 $0.525 NZD $0.975 NZD
South Korea 82 $0.075 NZD $0.225 NZD
South Sudan 211 $0.525 NZD $0.975 NZD
Spain 34 $0.075 NZD $0.525 NZD
Sri Lanka 94 $0.375 NZD $0.375 NZD
Sudan 249 $0.525 NZD $0.525 NZD
Suriname 597 $0.825 NZD $0.825 NZD
Svalbard and Jan Mayen 4779 $0.525 NZD $0.975 NZD
Swaziland 268 $0.375 NZD $0.450 NZD
Sweden 46 $0.075 NZD $0.825 NZD
Switzerland 41 $0.075 NZD $0.825 NZD
Syria 963 $0.525 NZD $0.825 NZD
Taiwan 886 $0.075 NZD $0.225 NZD
Tajikistan 992 $0.525 NZD $0.825 NZD
Tanzania 255 $0.525 NZD $0.825 NZD
Thailand 66 $0.150 NZD $0.150 NZD
Togo 228 $0.525 NZD $0.300 NZD
Tokelau 690 $0.825 NZD $0.825 NZD
Tonga 676 $0.525 NZD $1.125 NZD
Trinidad and Tobago 1868 $0.750 NZD $0.825 NZD
Tunisia 216 $0.825 NZD $0.825 NZD
Turkey 90 $0.375 NZD $0.375 NZD
Turkmenistan 993 $0.525 NZD $0.825 NZD
Turks and Caicos Islands 1649 $0.825 NZD $0.825 NZD
Tuvalu 688 $0.825 NZD $0.825 NZD
Uganda 256 $0.375 NZD $0.375 NZD
Ukraine 380 $0.300 NZD $0.525 NZD
United Arab Emirates 971 $0.525 NZD $0.825 NZD
United Kingdom 44 $0.075 NZD $0.525 NZD
United States 1 $0.075 NZD $0.075 NZD
United States Virgin Islands 1340 $0.300 NZD $0.525 NZD
Uruguay 598 $0.300 NZD $0.525 NZD
Uzbekistan 998 $0.300 NZD $0.300 NZD
Vanuatu 678 $0.825 NZD $0.825 NZD
Vatican City 379 $0.150 NZD $0.825 NZD
Venezuela 58 $0.150 NZD $0.525 NZD
Vietnam 84 $0.300 NZD $0.300 NZD
Wallis and Futuna 681 $0.825 NZD $0.825 NZD
Western Sahara 212 $0.525 NZD $0.975 NZD
Yemen 967 $0.525 NZD $0.525 NZD
Zambia 260 $0.225 NZD $0.525 NZD
Zimbabwe 263 $0.300 NZD $0.825 NZD

* Pay As You Go rates apply out of bundle
* All prices are in New Zealand Dollars (NZD)
* All products are Exclusive of GST

Services

Price

Cloud PBX
Gives you access to PBX capabilities without the need for complicated and expensive equipment.
$14.95 /mon
0800/0508 Tollfree Number (per number)
You can keep your existing 0800 or 0508 numbers, or we can allocate you a new number.
$9.95 /mon
Fax To Email Service (per number)
You can have faxes sent to your email box and send to fax machines from your emails as well.
$9.95 /mon
Audio Conferencing Service (per company)
You create your own meeting room and then your meeting participants dial in from any phone, anywhere in the world.
$9.95 /mon
DDIs (per number)
$4.95 /mon

* Pay As You Go rates apply out of bundle
* All prices are in New Zealand Dollars (NZD)
* All products are Exclusive of GST

Not Sure Which Plan To Choose?
Our Team Are Here To Help.

Chat Now!

Call Us NOW Toll-Free

  0800 002 895

  sales@vpscity.co.nz

Included Features

Fax Support

Full support for Email2Fax and Fax2Email

No Setup Fee

There is no set up fee

Call Queue

Offers businesses a great way to manage incoming calls

Caller ID/Screening

Screen your incoming calls

Call Transfer

Transfer calls internally or externally

Toll-Free Number

Offer toll-free number for your customers to call

Call Forwarding

Forward your calls to any number

International Calls

Conference in full HD with no interruptions or disruptions to others on the office network

Secure System

Completely managed by our expert team for peace of mind and security

Move Your Business Phone System Into The Cloud

We provide robust, efficient & cost effective solutions for any small to large business. We will analyse your business and install/replace your existing phone system with a state of the art SIP-based phone system to provide the right solution at the right price.

Save Money! Get a VoIP Phone System Today!

Contact Us
VoIP Service

Seamless Communication with VoIP Services

Use VoIP phone services to stay connected to employees, clients and colleagues, from anywhere you're working. Advanced communications system allow you to work from anywhere. Transfer and swap calls between multiple devices with one click.

More Ways To Communicate Than Ever Before

VoIP allows you to make calls over a network, anywhere there is an internet connection available. It looks and feels like a traditional landline, but has the versatility to be used virtually anywhere around the globe - whether it is your VoIP phone, your smartphone, or your computer. VoIP offers an abundance of features that traditional landlines cannot offer, and best of all, they’re free! You can forward calls, block anonymous calls, or even use your VoIP service on your cell phone. You can also talk with many people at the same time without any additional cost.

VoIP is a more affordable alternative than a traditional phone line. It looks and feels the same way a landline does but offers many additional features free of cost that can be controlled from anywhere in the world. In addition to features, VoIP is flexible. You can use it as you normally would at your home or office, or you can set up your service to work on a smartphone or computer.

Total Mobility
  • Make/receive calls from anywhere
  • Transfer calls to other numbers
  • Move calls seamlessly from desk to mobile
  • Simple install – singular port for your phone and PC
Phone Number Freedom
  • Keep your existing number
  • Pick a new local number
  • Pick a new toll-free number
  • Phones can be used on any internet connection
Call Flow Automation
  • Voice conferencing
  • Design your call flow architecture
  • Update your voice message anytime
  • If needed just add another phone, plug and play
Why do Businesses Choose SIP Trunk Service?

SIP trunking is a method of delivering telephone and other unified communications services over the Internet to customers that have an IP capable PBX system. SIP trunking can be seen as a low-cost replacement for traditional PRI or analogue circuits - using the Internet to make/receive calls instead. This means cost savings since you do not need to order expensive circuits from a legacy telecommunications provider and can use your existing broadband connection to terminate/place calls.

While there are many advantages to the VoIP SIP trunk approach, the primary benefits are cost and flexibility. SIP trunking eliminates the need for PRI lines and the associated cost. Unlike PRI lines, which contain 23 channels, SIP trunks can be purchased in increments as low as one channel, or unlimited channels. This gives businesses the ability to purchase and pay for only what they need and to easily scale as capacity requirements change. We provide unlimited SIP channels with our Business Talk plan.

SIP Trunk
Bring Your Own Bandwidth

VpsCity gives you the flexibility to choose your own broadband Internet connection. Unlike some SIP trunking providers, we do not require that you get data connectivity through us.

International Call Fraud Protection

Our systems watch in real-time for International call fraud and take immediate action to kill unauthorised calls in progress. These automated systems protect you even when your premise equipment is compromised.

Real-Time Call Data Records

Call Data Records (CDRs) can be useful in understanding your true communications needs and also give you a view of business activities. All of your CDRs are available in the Control Panel and are shown in near real-time.

Grow Your Business With Cloud PBX System

If your business requires a robust, fully featured PBX system, then look no further than VpsCity Cloud Hosted PBX Service. Our Cloud PBX provides all of the benefits of a traditional PBX for your business, without the high hardware setup and infrastructure costs. If your business has multiple users, at one or multiple locations, VpsCity Cloud PBX can quickly deliver a feature-rich, reliable, cost-effective business phone system solution.

With Cloud PBX, your business phone system is hosted in our high availability data centres in Auckland and is maintained by our expert technical staff.

Cloud PBX
Customise Greetings

Craft custom greetings for both business and nonbusiness hours. Set your special greetings on holiday period.

Voicemail

Missed a call? Simply check your email for the voicemail audio file, and listen to it directly from your email − any time, anywhere.

Caller ID

Our Caller ID features allows to see the number (and sometimes the name) of the person calling you.

Call Queue

Call Queue feature offers businesses a great way to manage incoming calls during peak periods of high call volume. It places incoming calls in a line (or a "queue") while extension users take other calls.

Call Recording

Call recording can dramatically increase productivity in your business. Its many uses include training new staff, employee evaluations, quality assurance for your customers and so on.

Music On Hold

Our VoIP phone systems can be customised with music or messages while callers are putting on hold or transfer to another phone number.

Cisco SPA 504G

Full-featured 4-line business-class IP phone supporting Power over Ethernet (PoE). Dual switched Ethernet ports for connecting a computer behind the phone, reducing cabling costs. Wideband audio for unsurpassed voice clarity and enhanced speaker quality.

Cisco 7941G

The new Cisco Unified IP Phone 7941G is a full-featured handset that provides two programmable line and feature buttons along with four interactive softkeys to help guide users through various call features and functions. A high-resolution, graphical 4-bit grayscale display (320 x 222).

Cisco CP-8961

The Cisco Unified IP Phone 8961 delivers comprehensive multimedia communications and advanced feature capabilities in an elegant ergonomic design that is both user- and eco-friendly. Large 5-inch, backlit, vibrant high-resolution, fully-adjustable color display enhances user experience with easier viewing. Its high-definition voice (HD voice) delivers greater clarity in communications. Deep-Sleep power option reduces power consumption in off-hours up to 90 percent over the phone in active state during the workday for energy cost savings.

Cisco SPA 112

The Cisco SPA112 2-Port Adapter offers the benefits of high-quality voice over IP (VoIP) without the need to upgrade your existing analogue phones. Easy to install and use, the SPA112 works over an IP network to connect analogue phones and fax machines to a VoIP service provider. The Cisco SPA112 is compact in design and compatible with international voice and data standards. It can be used with residential, home-office, and small-business-VoIP service offerings.

Yealink SIP-T21P

Yealink’s new SIP-T21P takes entry-level IP phones to a level never achieved before. Making full-use of high-quality materials, plus an extra-large 132x64-pixel graphical LCD showing a clear 5-line data display, it offers a smoother user experience, much more visual information at a glance, plus HD Voice characteristics. As a very cost-effective and powerful IP solution, the T21P maximising productivity in both small and large office environments.

Yealink SIP-T46G

The SIP-T46G is Yealink latest revolutionary IP Phone for executive users and busy professionals. New designs appears the commerce, with high resolution TFT color display, delivering a rich visual experience. Yealink Optima HD technology enables rich, clear, life-like voice communications. 7 key features: message, headset, hold, mute, transfer, redial and hands-free speakerphone.

Panasonic Cordless Phone

This digital cordless phone is the perfect accessory to any home. Choose from an array of vibrant colours and enjoy the comfort and convenience of an easy-to-see screen and ergonomic design. The large backlit display makes it easy to view battery life, range of service and caller identification.

Headset

Comfortable for long hours of use thanks to premium leatherette ear pads, plus the ear pads can be easily cleaned or replaced as desired. Durable, lightweight materials provide a contemporary, stylish look. Compatible with most leading UC platforms, such as Skype and Skype for Business, Cisco Jabber™, Cisco® IP Communicator, Google Hangouts, Apple FaceTime, and so on.

Let Customers Call You Toll-Free

Using VpsCity Toll-Free numbers are a cost-effective way to make it simple for your customers to connect with you. With minimum investment, you can enhance your customer experience and marketing effectiveness as customers are more likely to call you if the call costs nothing!

Toll-Free number helps to generate national and overseas sales, reduce costs and increase customer loyalty. Choose between 0800, 0508 and word numbers and local, national and international toll-free calling. You can also easily bring your existing toll-free number to us.

  • 0800, 0508 or word numbers
  • Local, national and international toll-free calling
  • Forward calls or simultaneous ring multiple phones - never miss a call
  • Allows a pre-recorded message to be played before the call is forwarded to the terminating number
  • Easily bring your existing toll-free number
  • Block calls from cell phones
  • Divert calls to any landline, mobile, branches or other points if not answered
  • Menu options which directs callers to dial 1 for the operator, 2 for bookings, 3 for accounts, etc.

Frequently Asked Questions

What do I choose - PC-based telephone or hardware or equipment-based VoIP services?

Depending on your needs for voip, PC and software services are more affordable but with limited features. However, Software-based VoIP runs on your desktop or laptop making it more easier to use and it allows you to take it with you wherever you go. Hardware/Equipment-based phones work like a standard phone, but come with added bonuses like call divert and call forward.

What type of telephone can I use with VoIP?

You may use a traditional phone by using a VoIP adapter or use a soft phone which needs to be downloaded on to your PC. There is also the option of using a VoIP phone or a USB phone with the combination of a soft phone, and this gets plugged into your USB port.

What do I need to get started?

An internet connection is required and then the voip phone can be connected with an adaptor. You will secondly need to register with VpsCity for VoIP services.

How reliable and secure is VoIP?

VoIP is as safe and secure just as the internet. With added encryption, it allows the added sense of security versus a connection over a conventional phone line.

What about faxing?

Yes, we can save your money and time by utilizing our fax to email service.

What is the cost of calling a 0800 number?

It is free of charge.

How is VoIP different from a traditional telephone system?

The only difference is that your telephone works through your internet connection rather than a standard telephone network. VoIP also has benefits such as long distance calls with excellent quality and other special features which a conventional phone does not offer. Since VoIP uses your internet connection, you have the added convenience of additional lines. With VoIP you can get an number which can be from any country or area code you prefer, even if it is different to the area you live in. For example if you live n New Zealand but get an international number, you will not be charged for long distance calling. Please note however that users in New Zealand calling on your international number will be charged international rates.

How do I make calls using VoIP? Do I have to dial a special number?

No, you do not need to dial a special number. To make and receive calls with VoIP is the same as with a standard telephone/mobile. For international calls dial 00 followed by the country code, To dial other VoIP users, just dial their VoIP ID from your VoIP Phone. All calls to other VoIP users are absolutely free of charge.

Are VoIP calls cheaper than calls on traditional telephone networks?

Yes calling rates are considerably lower and calls to other VoIP destinations are free of cost. You are charged per minute rates for calls outside the VoIP network. Using VoIP also helps to diminish your telephone line rental costs because it works through your internet connection.