Our VoIP Bundle Plans

NZ Rates

Price

Local Rate

$0.050 NZD /min

National Rate

$0.070 NZD /min

Mobile Rate

$0.200 NZD /min

Toll National Rate

$0.070 NZD /min

Toll Mobile Rate

$0.220 NZD /min

International Rates

Country

Code

National Rate Per Min

Mobile Rate Per Min

Afghanistan 93 $0.825 NZD $0.825 NZD
Aland Islands 358 $0.075 NZD $0.525 NZD
Albania 355 $0.525 NZD $0.825 NZD
Algeria 213 $0.300 NZD $0.825 NZD
American Samoa 1684 $0.300 NZD $0.825 NZD
Andorra 376 $0.150 NZD $0.825 NZD
Angola 244 $0.525 NZD $0.825 NZD
Anguilla 1264 $0.525 NZD $0.825 NZD
Antigua and Barbuda 1268 $0.525 NZD $0.525 NZD
Argentina 54 $0.150 NZD $0.225 NZD
Armenia 374 $0.375 NZD $0.825 NZD
Aruba 297 $0.300 NZD $0.825 NZD
Australia 61 $0.075 NZD $0.375 NZD
Austria 43 $0.075 NZD $0.525 NZD
Azerbaijan 994 $0.675 NZD $1.500 NZD
Bahamas 1242 $0.225 NZD $0.825 NZD
Bahrain 973 $0.225 NZD $0.375 NZD
Bangladesh 880 $0.300 NZD $0.300 NZD
Barbados 1246 $0.300 NZD $0.825 NZD
Belarus 375 $0.825 NZD $0.825 NZD
Belgium 32 $0.075 NZD $0.525 NZD
Belize 501 $0.825 NZD $0.825 NZD
Benin 229 $0.375 NZD $0.825 NZD
Bermuda 1441 $0.225 NZD $0.525 NZD
Bhutan 975 $0.825 NZD $0.825 NZD
Bolivia 591 $0.375 NZD $0.375 NZD
Bonaire 5997 $0.525 NZD $0.975 NZD
Bosnia and Herzegovina 387 $0.375 NZD $0.525 NZD
Botswana 267 $0.300 NZD $0.525 NZD
Brazil 55 $0.150 NZD $0.450 NZD
British Indian Ocean Territory 246 $0.825 NZD $0.825 NZD
British Virgin Islands 1284 $0.825 NZD $0.525 NZD
Brunei 673 $0.075 NZD $0.225 NZD
Bulgaria 359 $0.150 NZD $0.825 NZD
Burkina Faso 226 $0.525 NZD $0.525 NZD
Burundi 257 $0.375 NZD $0.375 NZD
Cambodia 855 $0.300 NZD $0.300 NZD
Cameroon 237 $0.375 NZD $0.525 NZD
Canada 1 $0.075 NZD $0.525 NZD
Cape Verde 238 $0.825 NZD $0.825 NZD
Cayman Islands 1345 $0.375 NZD $0.525 NZD
Central African Republic 236 $0.525 NZD $0.525 NZD
Chad 235 $0.525 NZD $0.525 NZD
Chile 56 $0.075 NZD $0.375 NZD
China 86 $0.075 NZD $0.075 NZD
Christmas Island 61 $0.525 NZD $0.975 NZD
Cocos (Keeling) Islands 61 $0.525 NZD $0.975 NZD
Colombia 57 $0.225 NZD $0.525 NZD
Comoros 269 $0.825 NZD $0.825 NZD
Cook Islands 682 $0.825 NZD $0.825 NZD
Costa Rica 506 $0.225 NZD $0.225 NZD
Croatia 385 $0.150 NZD $0.825 NZD
Cuba 53 $0.825 NZD $0.825 NZD
Curaçao 5999 $0.525 NZD $0.975 NZD
Cyprus 357 $0.075 NZD $0.225 NZD
Czech Republic 420 $0.150 NZD $0.825 NZD
Democratic Republic of the Congo 243 $0.825 NZD $0.825 NZD
Denmark 45 $0.075 NZD $0.825 NZD
Djibouti 253 $0.525 NZD $0.975 NZD
Dominica 1767 $0.525 NZD $0.825 NZD
Dominican Republic 1809 $0.525 NZD $0.975 NZD
East Timor 670 $0.075 NZD $0.525 NZD
Ecuador 593 $0.375 NZD $0.525 NZD
Egypt 20 $0.525 NZD $0.300 NZD
El Salvador 503 $0.375 NZD $0.525 NZD
Equatorial Guinea 240 $0.825 NZD $0.825 NZD
Eritrea 291 $0.825 NZD $0.825 NZD
Estonia 372 $0.150 NZD $0.825 NZD
Ethiopia 251 $0.825 NZD $0.825 NZD
Falkland Islands 500 $1.575 NZD $1.650 NZD
Faroe Islands 298 $0.525 NZD $0.825 NZD
Fiji 679 $0.825 NZD $0.825 NZD
Finland 358 $0.525 NZD $0.975 NZD
France 33 $0.075 NZD $0.525 NZD
French Guiana 594 $0.825 NZD $0.525 NZD
French Polynesia 689 $0.825 NZD $0.825 NZD
Gabon 241 $0.525 NZD $0.975 NZD
Gambia 220 $0.825 NZD $0.825 NZD
Georgia 995 $0.225 NZD $1.500 NZD
Germany 49 $0.075 NZD $0.525 NZD
Ghana 233 $0.300 NZD $0.525 NZD
Gibraltar 350 $0.300 NZD $0.825 NZD
Greece 30 $0.075 NZD $0.825 NZD
Greenland 299 $0.825 NZD $0.825 NZD
Grenada 1473 $0.525 NZD $0.825 NZD
Guadeloupe 590 $0.225 NZD $0.375 NZD
Guam 1671 $0.150 NZD $0.525 NZD
Guatemala 502 $0.375 NZD $0.525 NZD
Guernsey 44 $0.075 NZD $0.525 NZD
Guinea 224 $0.375 NZD $0.525 NZD
Guinea-Bissau 245 $0.825 NZD $0.825 NZD
Guyana 592 $0.825 NZD $0.825 NZD
Haiti 509 $0.525 NZD $0.375 NZD
Honduras 504 $0.375 NZD $0.825 NZD
Hong Kong 852 $0.075 NZD $0.075 NZD
Hungary 36 $0.075 NZD $0.375 NZD
Iceland 354 $0.075 NZD $0.825 NZD
India 91 $0.300 NZD $0.300 NZD
Indonesia 62 $0.300 NZD $0.375 NZD
Iran 98 $0.375 NZD $0.375 NZD
Iraq 964 $0.225 NZD $0.825 NZD
Ireland 353 $0.075 NZD $0.525 NZD
Isle of Man 44 $0.525 NZD $0.975 NZD
Israel 972 $0.075 NZD $0.300 NZD
Italy 39 $0.075 NZD $0.825 NZD
Ivory Coast 225 $0.825 NZD $0.525 NZD
Jamaica 1876 $0.450 NZD $0.825 NZD
Japan 81 $0.075 NZD $0.300 NZD
Jersey 44 $0.525 NZD $0.975 NZD
Jordan 962 $0.075 NZD $0.375 NZD
Kazakhstan 7 $0.375 NZD $0.525 NZD
Kenya 254 $0.375 NZD $0.825 NZD
Kiribati 686 $0.825 NZD $0.825 NZD
Kuwait 965 $0.375 NZD $0.375 NZD
Kyrgyzstan 996 $0.525 NZD $0.975 NZD
Laos 856 $0.300 NZD $0.300 NZD
Latvia 371 $0.225 NZD $0.525 NZD
Lebanon 961 $0.375 NZD $0.825 NZD
Lesotho 266 $0.825 NZD $0.825 NZD
Liberia 231 $0.525 NZD $0.975 NZD
Libya 218 $0.825 NZD $0.825 NZD
Liechtenstein 423 $0.375 NZD $1.650 NZD
Lithuania 370 $0.225 NZD $0.525 NZD
Luxembourg 352 $0.075 NZD $0.450 NZD
Macau 853 $0.225 NZD $0.525 NZD
Macedonia 389 $0.825 NZD $0.825 NZD
Madagascar 261 $0.525 NZD $0.825 NZD
Malawi 265 $0.525 NZD $0.750 NZD
Malaysia 60 $0.075 NZD $0.225 NZD
Maldives 960 $0.375 NZD $0.750 NZD
Mali 223 $0.525 NZD $0.825 NZD
Malta 356 $0.525 NZD $0.750 NZD
Marshall Islands 692 $0.825 NZD $0.825 NZD
Martinique 596 $0.825 NZD $0.525 NZD
Mauritania 222 $0.525 NZD $0.975 NZD
Mauritius 230 $0.825 NZD $0.825 NZD
Mayotte 262 $0.225 NZD $0.825 NZD
Mexico 52 $0.300 NZD $0.375 NZD
Micronesia 691 $0.825 NZD $0.825 NZD
Moldova 373 $0.375 NZD $0.825 NZD
Monaco 377 $0.225 NZD $0.300 NZD
Mongolia 976 $0.525 NZD $0.525 NZD
Montenegro 382 $0.525 NZD $0.975 NZD
Montserrat 1664 $0.825 NZD $0.825 NZD
Montserrat 1664 $0.825 NZD $0.525 NZD
Morocco 212 $0.525 NZD $0.825 NZD
Mozambique 258 $0.300 NZD $0.825 NZD
Myanmar 95 $0.825 NZD $0.825 NZD
Namibia 264 $0.300 NZD $0.825 NZD
Nauru 674 $0.825 NZD $0.825 NZD
Nepal 977 $0.825 NZD $0.825 NZD
Netherlands 31 $0.075 NZD $0.825 NZD
New Caledonia 687 $0.825 NZD $0.825 NZD
New Zealand 64 $0.070 NZD $0.200 NZD
Nicaragua 505 $0.525 NZD $0.525 NZD
Niger 227 $0.375 NZD $0.525 NZD
Nigeria 234 $0.375 NZD $0.525 NZD
Niue 683 $0.825 NZD $0.825 NZD
Norfolk Island 672 $0.825 NZD $0.525 NZD
North Korea 850 $0.825 NZD $0.825 NZD
Northern Mariana Islands 1670 $0.525 NZD $0.975 NZD
Norway 47 $0.075 NZD $0.525 NZD
Oman 968 $0.825 NZD $0.525 NZD
Pakistan 92 $0.225 NZD $0.225 NZD
Palau 680 $0.825 NZD $0.825 NZD
Palestine 970 $0.525 NZD $0.975 NZD
Panama 507 $0.075 NZD $0.375 NZD
Papua New Guinea 675 $1.125 NZD $1.125 NZD
Paraguay 595 $0.450 NZD $0.525 NZD
Peru 51 $0.225 NZD $0.825 NZD
Philippines 63 $0.525 NZD $0.525 NZD
Pitcairn Islands 64 $0.825 NZD $0.825 NZD
Poland 48 $0.150 NZD $0.825 NZD
Portugal 351 $0.150 NZD $0.825 NZD
Puerto Rico 1787 $0.150 NZD $0.825 NZD
Puerto Rico 1787 $0.150 NZD $0.825 NZD
Qatar 974 $0.825 NZD $0.825 NZD
Republic of Kosovo 377 $0.525 NZD $0.975 NZD
Republic of the Congo 242 $0.825 NZD $0.825 NZD
Reunion 262 $0.525 NZD $0.975 NZD
Romania 40 $0.150 NZD $0.525 NZD
Russia 7 $0.225 NZD $0.225 NZD
Rwanda 250 $0.375 NZD $0.825 NZD
Saint Barthélemy 590 $0.525 NZD $0.975 NZD
Saint Helena 290 $0.825 NZD $0.825 NZD
Saint Kitts and Nevis 1869 $0.525 NZD $0.825 NZD
Saint Lucia 1758 $0.525 NZD $0.825 NZD
Saint Martin 590 $0.525 NZD $0.975 NZD
Saint Pierre and Miquelon 508 $0.825 NZD $0.375 NZD
Saint Vincent and the Grenadines 1784 $0.525 NZD $0.825 NZD
Samoa 685 $0.825 NZD $0.825 NZD
San Marino 378 $0.825 NZD $0.825 NZD
Sao Tome and Principe 239 $0.825 NZD $0.825 NZD
Saudi Arabia 966 $0.300 NZD $0.450 NZD
Senegal 221 $0.525 NZD $0.825 NZD
Serbia 381 $0.825 NZD $0.525 NZD
Seychelles 248 $0.375 NZD $0.375 NZD
Sierra Leone 232 $0.375 NZD $0.525 NZD
Singapore 65 $0.075 NZD $0.075 NZD
Sint Maarten 1721 $0.525 NZD $0.975 NZD
Slovakia 421 $0.150 NZD $0.825 NZD
Slovenia 386 $0.150 NZD $0.825 NZD
Solomon Islands 677 $0.825 NZD $1.125 NZD
Somalia 252 $0.825 NZD $0.825 NZD
South Africa 27 $0.225 NZD $0.525 NZD
South Georgia 500 $0.525 NZD $0.975 NZD
South Korea 82 $0.075 NZD $0.225 NZD
South Sudan 211 $0.525 NZD $0.975 NZD
Spain 34 $0.075 NZD $0.525 NZD
Sri Lanka 94 $0.375 NZD $0.375 NZD
Sudan 249 $0.525 NZD $0.525 NZD
Suriname 597 $0.825 NZD $0.825 NZD
Svalbard and Jan Mayen 4779 $0.525 NZD $0.975 NZD
Swaziland 268 $0.375 NZD $0.450 NZD
Sweden 46 $0.075 NZD $0.825 NZD
Switzerland 41 $0.075 NZD $0.825 NZD
Syria 963 $0.525 NZD $0.825 NZD
Taiwan 886 $0.075 NZD $0.225 NZD
Tajikistan 992 $0.525 NZD $0.825 NZD
Tanzania 255 $0.525 NZD $0.825 NZD
Thailand 66 $0.150 NZD $0.150 NZD
Togo 228 $0.525 NZD $0.300 NZD
Tokelau 690 $0.825 NZD $0.825 NZD
Tonga 676 $0.525 NZD $1.125 NZD
Trinidad and Tobago 1868 $0.750 NZD $0.825 NZD
Tunisia 216 $0.825 NZD $0.825 NZD
Turkey 90 $0.375 NZD $0.375 NZD
Turkmenistan 993 $0.525 NZD $0.825 NZD
Turks and Caicos Islands 1649 $0.825 NZD $0.825 NZD
Tuvalu 688 $0.825 NZD $0.825 NZD
Uganda 256 $0.375 NZD $0.375 NZD
Ukraine 380 $0.300 NZD $0.525 NZD
United Arab Emirates 971 $0.525 NZD $0.825 NZD
United Kingdom 44 $0.075 NZD $0.525 NZD
United States 1 $0.075 NZD $0.075 NZD
United States Virgin Islands 1340 $0.300 NZD $0.525 NZD
Uruguay 598 $0.300 NZD $0.525 NZD
Uzbekistan 998 $0.300 NZD $0.300 NZD
Vanuatu 678 $0.825 NZD $0.825 NZD
Vatican City 379 $0.150 NZD $0.825 NZD
Venezuela 58 $0.150 NZD $0.525 NZD
Vietnam 84 $0.300 NZD $0.300 NZD
Wallis and Futuna 681 $0.825 NZD $0.825 NZD
Western Sahara 212 $0.525 NZD $0.975 NZD
Yemen 967 $0.525 NZD $0.525 NZD
Zambia 260 $0.225 NZD $0.525 NZD
Zimbabwe 263 $0.300 NZD $0.825 NZD

All prices are in New Zealand Dollars (NZD).
All products are Exclusive of GST.

Services

Price

Fax To Email Service (per number)
You can have faxes sent to your email box and send to fax machines from your emails as well.

$9.95

per month
Audio Conferencing Service (per company)
You create your own meeting room and then your meeting participants dial in from any phone, anywhere in the world.

$9.95

per month
0800/0508 Tollfree Number (per number)
You can keep your existing 0800 or 0508 numbers, or we can allocate you a new number.

$9.95

per month
DDIs (per number)

$4.95

per month
Cloud PBX
Gives you access to PBX capabilities without the need for complicated and expensive equipment.

$14.95

per month

All prices are in New Zealand Dollars (NZD).
All products are Exclusive of GST.

Not Sure Which Plan To Choose?
Our Team Are Here To Help.

Chat Now!

Call Us NOW Toll-Free

  0800 002 895

  sales@vpscity.co.nz

Included Features

Fax Support

You will get fax support for any plan.

No Setup Fee

There is no set up fee.

Mobile App

Run your office phone system in the cloud!

Caller ID/Screening

You can set caller ID feature.

Call Transfer

Call transfer feature is available.

Toll-Free Number

Get a toll free number for work.

Call Forwarding

You can forward your call to other numbers.

International Calls

Conference in full HD with no interuptions with no disruptions to others on the office network.

Secure System

A secure and reliable system to work.

More Information

How It Works

At the heart of every business phone system is the PBX (Private Branch Exchange), which makes connections among the internal telephones of a business or other private organization and connect them to the public switched telephone network (PSTN). Traditional hard-wired PBX systems evolved in the 1990s to use internet Protocol (IP) to carry calls. An IP PBX uses Voice Over internet Protocol (VoIP) and can also be known as a VoIP PBX, IP-PBX, virtual PBX or IPBX.

Cloud PBX

Cloud PBX gives you access to PBX capabilities without the need for complicated and expensive equipment. Cloud PBX is a kind of hosted PBX or virtual PBX, meaning that all of the routing services are performed by your VoIP provider, rather than by an employee managing a PBX system in your office.

Delivered Your Way

Not all cloud-based solutions are created equal. Most hosted phone systems are one-size-fits-all products that offer little or no room for flexibility. And stacked pricing means you pay more for "add-on" features that are business-critical.
Regardless of your deployment requirements - on-premises, cloud, or a hybrid of the two - you get all the same features, for every user without complicated pricing models or the stress of managing a complex phone system.

Cloud PBX

  • Call Queues
  • Call Reporting
  • Unified Communications

$14.95/mon

SIP Trunking

SIP Trunking is a Voice over internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and Unified Communications facilities. Most Unified Communications software applications provide voice, video, and other streaming media applications such as desktop sharing, web conferencing, and shared whiteboard.

Designing SIP Trunking Service

The design of your system will determine how to ensure that the system is secure. For a very small network, a firewall or NAT device may be sufficient. Bigger networks, however, may require a Layer 7 SBC device with additional protection, configuration, and traffic control.
Key to a successful migration is having the right team on board. Do extensive research to make sure you've chosen the right provider.

Why Move To VoIP

If you haven't heard of VoIP (voice over IP) by now, you've been living under a bridge. This broad term blankets a tonne of technologies, from things as simple as Skype and Google Hangouts, to more business-esque offerings like Lync and IP desk phones. "The cloud" is already passed and so 2015 -- the next hot item in tech is without a doubt unified communications, or simply UC, as the industry geeks call it. And chances are, based on the latest stats, your organization either has UC on the timetable or is already putting some form of it into place.

The numbers behind VoIP adoption and growth back up its reputation as the up and coming attraction in the way we do business. Mobile VoIP is poised to hit roughly 1 billion users within the next five years. Residential VoIP subscribers hit a massive tipping point of 203 million users as of the first half of this year. And Microsoft recently let loose that over 60 percent of 500+ seat enterprises surveyed are either deploying or in the planning stages for rolling out its Lync UC environment in the workplace.

A Webtorials survey of 200 IT pros came to similar conclusions this year, finding that 75 percent of enterprises either partially or fully deployed UC in some fashion. That's 3 of every 4 big businesses, and solidifies the fact that companies are empowering workers with better tools to keep pace in the modern workplace.

Don't make the mistake of placing your organization's finger on a technology solution or service before you've done your homework, and answered some baseline questions. From business requirements, to infrastructure requirements, down to your reliance on faxing -- there is a lot of ground to cover before signing on the dotted line. Aligning your VoIP direction based on organizational need, not salesperson promises, is the best recipe for a successful decision.

Reasons For Switching

Cheaper calling and lower line rentals.

Traditional Telephone System Bill (One Month):
Plans Monthly Cost
(GST excl)
Phone  
8 Phone Lines with DDI Block of 10 Numbers $420.00
40 GB Broadband $85.00
Total Phone cost

$505.00

Calls  
Local Calls (3750 minutes total) $131.25
National Calls (500 minutes) $60.00
Mobile phone calls (450 minutes) $126.00
Total Call cost

$317.25

And here is the same service on VoIP Plan (One Month):
Plans Monthly Cost
(GST excl)
Business Go.Includes 12000 local minutes,
5000 national and country minutes
and 100 mobile minutes
$80.00
500 Minutes Mobile Flex Bundle $40.00
40 GB Naked Broadband $85.00
Total Cost

$205.00

VoIP Benefits

The purpose behind the commonness of VoIP is that it gives huge advantages contrasted with legacy telephone frameworks.

Rich Features

VoIP provides rich features like click-to-call on a web page, Find-Me-Follow-Me (FMFM), selective call forwarding, personalised ring tones (or ringback tone), simultaneous rings on multiple phones, selective area or country code, and so on.

Integration and Collaboration

VoIP protocols (such as Session Initiation Protocol [SIP], H.323) run on the application layer and are able to integrate or collaborate with other applications such as email, web browser, instant messenger, social-networking applications, and so on.

Phone Portability

The legacy phone system assigns a phone number with a dedicated line, so you generally cannot move your home phone to another place if you want to use the same phone number.

Cost Savings

The most attractive feature of VoIP is its cost-saving potential. When we move away from public switched telephone networks, long-distance phone calls become inexpensive.

User Control Interface

VpsCity provide a user control interface, typically a web GUI, to their customers so that they can change features, options, and services dynamically.

Rich Media Service

The legacy phone system mainly provides voice and fax service even though limited video service is possible.

Service Mobility

The context of mobility here includes service mobility as well.

No Geographical Boundary

The VoIP service area becomes virtualised without geographical limit.

Cisco SPA 504G

Full-featured 4-line business-class IP phone supporting Power over Ethernet (PoE). Dual switched Ethernet ports for connecting a computer behind the phone, reducing cabling costs. Wideband audio for unsurpassed voice clarity and enhanced speaker quality.

Cisco 7941G

The new Cisco Unified IP Phone 7941G is a full-featured handset that provides two programmable line and feature buttons along with four interactive softkeys to help guide users through various call features and functions. A high-resolution, graphical 4-bit grayscale display (320 x 222).

Cisco SPA 112

The Cisco SPA112 2-Port Adapter offers the benefits of high-quality voice over IP (VoIP) without the need to upgrade your existing analogue phones. Easy to install and use, the SPA112 works over an IP network to connect analogue phones and fax machines to a VoIP service provider. The Cisco SPA112 is compact in design and compatible with international voice and data standards. It can be used with residential, home-office, and small-business-VoIP service offerings.

Yealink SIP-T46G

The SIP-T46G is Yealink latest revolutionary IP Phone for executive users and busy professionals. New designs appears the commerce, with high resolution TFT color display, delivering a rich visual experience. Yealink Optima HD technology enables rich, clear, life-like voice communications. 7 key features: message, headset, hold, mute, transfer, redial and hands-free speakerphone.

Yealink SIP-T21P

Yealink’s new SIP-T21P takes entry-level IP phones to a level never achieved before. Making full-use of high-quality materials, plus an extra-large 132x64-pixel graphical LCD showing a clear 5-line data display, it offers a smoother user experience, much more visual information at a glance, plus HD Voice characteristics. As a very cost-effective and powerful IP solution, the T21P maximising productivity in both small and large office environments.

Panasonic Cordless Phone

This digital cordless phone is the perfect accessory to any home. Choose from an array of vibrant colours and enjoy the comfort and convenience of an easy-to-see screen and ergonomic design. The large backlit display makes it easy to view battery life, range of service and caller identification.

Headset

Comfortable for long hours of use thanks to premium leatherette ear pads, plus the ear pads can be easily cleaned or replaced as desired. Durable, lightweight materials provide a contemporary, stylish look. Compatible with most leading UC platforms, such as Skype and Skype for Business, Cisco Jabber™, Cisco® IP Communicator, Google Hangouts, Apple FaceTime, and so on.

Frequently Asked Questions

What do I choose - PC-based telephone or hardware or equipment-based VoIP services?

Depending on your needs for voip, PC and software services are more affordable but with limited features. However, Software-based VoIP runs on your desktop or laptop making it more easier to use and it allows you to take it with you wherever you go. Hardware/Equipment-based phones work like a standard phone, but come with added bonuses like call divert and call forward.

What type of telephone can I use with VoIP?

You may use a traditional phone by using a VoIP adapter or use a soft phone which needs to be downloaded on to your PC. There is also the option of using a VoIP phone or a USB phone with the combination of a soft phone, and this gets plugged into your USB port.

What do I need to get started?

An internet connection is required and then the voip phone can be connected with an adaptor. You will secondly need to register with VpsCity for VoIP services.

How reliable and secure is VoIP?

VoIP is as safe and secure just as the internet. With added encryption, it allows the added sense of security versus a connection over a conventional phone line.

What about faxing?

Yes, we can save your money and time by utilizing our fax to email service.

What is the cost of calling a 0800 number?

It is free of charge.

How is VoIP different from a traditional telephone system?

The only difference is that your telephone works through your internet connection rather than a standard telephone network. VoIP also has benefits such as long distance calls with excellent quality and other special features which a conventional phone does not offer. Since VoIP uses your internet connection, you have the added convenience of additional lines. With VoIP you can get an number which can be from any country or area code you prefer, even if it is different to the area you live in. For example if you live n New Zealand but get an international number, you will not be charged for long distance calling. Please note however that users in New Zealand calling on your international number will be charged international rates.

How do I make calls using VoIP? Do I have to dial a special number?

No, you do not need to dial a special number. To make and receive calls with VoIP is the same as with a standard telephone/mobile. For international calls dial 00 followed by the country code, To dial other VoIP users, just dial their VoIP ID from your VoIP Phone. All calls to other VoIP users are absolutely free of charge.

Are VoIP calls cheaper than calls on traditional telephone networks?

Yes calling rates are considerably lower and calls to other VoIP destinations are free of cost. You are charged per minute rates for calls outside the VoIP network. Using VoIP also helps to diminish your telephone line rental costs because it works through your internet connection.