We were surprised that everything offered by VPS City happened - a seamless migration...
The Timing Team
We were surprised that everything offered by VPS City happened - a seamless migration from our previous hosting company delivered quicker than promised, and much faster upload speeds. We issued a support ticket on a Sunday night, and were amazed to have a response from a human. The icing on teh cake was that within half an hour the issue was resolved, and remains resolved. In 15 years of dealing with hosting companies I have never encountered better service or performance.
We have been in the business of website design and production since 2001, and have...
The Big Picture Productions Ltd
We have been in the business of website design and production since 2001, and have dealt with a great many IT providers over that time. I can hand on heart say that the move we have just made to transfer all of our business to VPS City is one of the best strategic decisions we have made in the world of the "new normal". The service has been a standout, with professionals on the other end of the phone or email that are obviously experienced in the technology and locally based New Zealanders, so it has been easy to get things done, no matter how complicated. We will be moving all of our clients web business over in the coming months and can 5 star recommend them.
From all perspectives, VPS City are superb.
- Superb technically
- Superb in support...
Taranaki Retreat Trust
From all perspectives, VPS City are superb.
- Superb technically
- Superb in support terms
- Superb in care for their community and backyard
Absolutely blown away, and cannot speak too highly of the Team.
Just a quick note to say what great service I had from the helpdesk guys this morning....
Newco Base Two Solutions Ltd
Just a quick note to say what great service I had from the helpdesk guys this morning. I know people only contact usually complain so when I receive great service I try and let people know. Your helpdesk guys were brilliant and bent over backwards to help and I thought this was the best way to let you all know how much this was appreciated. Go VPS!
One of the few hosting sites worldwide that I can register an account with (serious)....
One of the few hosting sites worldwide that I can register an account with (serious).
On your registration page your fields are set-up in 2 column format of:
a > b
c > d
However, using tab takes you to the next line instead of to the adjacent column.
Really just wanted to thank you, and let you know what a great job Sam...
L & F Limited
Really just wanted to thank you, and let you know what a great job Sam did in helping us get our Cloud PBX set up and working.
We switched over from our previous provider on Friday, which could not have ended up being a worse day for me, I had completely overlooked until late in the week that I was out of the office and in Auckland for the day.
Sam though was able to complete everything and by jumping on my laptop while I was in meetings, was able to re-provision and set up all the existing phones that I was meant to do.
It all went very smoothly, I was not aware of any down time for any of the users, or the 0800 numbers, and the annoying beeping we had in the background of all phone calls disappeared as soon as we changed over.
Many thanks – especially to Sam for his fantastic support.
So far, so good. We're using our setup with you as "proof of concept" for Wordpress...
Lifelong Learning Limited
So far, so good. We're using our setup with you as "proof of concept" for Wordpress hosting, pretty much NZ-only traffic.
All my questions have been answered promptly, and I'm confident we can expand the resources we'll need in the foreseeable future. We chose a NZ host over cheaper US hosting i.e. InMotion.
The team at VpsCity has gone above and beyond our expectations. They've taken the...
Herewini & Loubscher Ltd
The team at VpsCity has gone above and beyond our expectations. They've taken the stress of setting up our server, e-mail, website and more with their creativity. The continuous support we've received is exceptional.
Thank you for everything, Wahieb
Impressed with the speed of set up and level of service so far,
only hiccup was that...
Impressed with the speed of set up and level of service so far,
only hiccup was that my chosen vps password contains special chars which did not get populated properly to the vps so i had some difficulty with my initial login
A new Cloud Server and using within 20 minutes! Awesome service, helpful and really...
Reid Design Ltd
A new Cloud Server and using within 20 minutes! Awesome service, helpful and really friendly.
One comment is when ordering I was surprised at the extra cost for windows OS as it wasn't listed on the plans matrix - it had windows + linux logos etc seemingly for $99 etc, so was a little misleading.
Awesome world class services!! Glad we have such a good services in Auckland! I don't...
Awesome world class services!! Glad we have such a good services in Auckland! I don't know how to express my thankful to Tarquin, Kyle, Victor and Ethan! You guys are such a good team. While we grow our business, VPSCITY is definitely a long term partner to work with! I wish you all good health and fortune!
I am just impressed by the whole team work of you! Victor, Eden, Tarquin! Thank you so...
I am just impressed by the whole team work of you! Victor, Eden, Tarquin! Thank you so much for all your advice and help. It makes me much more easier to finish the migration. Just want to say thank you! Appreciate all the efforts!
I usually receive fantastic service and support from the team at VPS City. They are...
Digital Cloud (NZ) Limited
I usually receive fantastic service and support from the team at VPS City. They are helpful and can provide support for various issues I come across that go beyond their core services. Very happy. Cheers.
Support from VpsCity has been great over the last couple of years. Generally a helpful...
Support from VpsCity has been great over the last couple of years. Generally a helpful response is received within a few minutes to a few hours. Weekend or night issues can occasionally take a few hours more but have always been successfully resolved. Any issues have always been resolved very quickly without a lot of backward and forward communication and without blaming other providers for the issues. Our previous host (Domainz) would take 3 -5 days and just as often, no response to support enquiries at all.
We have been with VPSCity for many years utilizing VPS Services and Windows Server OS...
We have been with VPSCity for many years utilizing VPS Services and Windows Server OS using Terminal Services for 100 + users. The service has been extremely effective at keeping our critical services operational. Even in difficult moments (of which there have been few) VPSCity have come through with fast resolution of issues and our servers have achieved a true 99.99% uptime. Within NZ our latency has been consistently fast and our UK activities also report extremely fast functionality. Great service thank you :)
I have been with VPS City for 6 months now after being disappointed by the stability of...
I have been with VPS City for 6 months now after being disappointed by the stability of my previous host (one of the biggest in NZ) and have been impressed since day 1, the cost is extremely competitive, the performance is great and the stability is just what I want - 6 months up time and counting!
Thank you so much. I have been so impressed by your fantastic service and the quality...
Thank you so much. I have been so impressed by your fantastic service and the quality of your products. You guys are the best web host I have come across - and I have tried a few in the past. The service and support you have provided is top notch and you have gone the extra distance.
I was a 24/7 customer, VpsCity went through the entire migration process with me....
I was a 24/7 customer, VpsCity went through the entire migration process with me. including Domain transfer, MX DNS, WHM Setup etc. Excellent customer server, you can always find someone to help you, either from yr support ticket or live chat. Highly recommend, A+++ service.
Just gone through setting up our new Cloud server with VpsCity and been working with...
Business Toolbox Limited
Just gone through setting up our new Cloud server with VpsCity and been working with Tarquin who has demonstrated and delivered nothing but exceptional, prompt, professional and reliable service and support. It is a pleasure working with the VpsCity team. Keep it up guys!
Up time and good support, two critical things that need to exist when hosting websites....
Duotone Design & Communication Ltd
Up time and good support, two critical things that need to exist when hosting websites. There are many hosting companies that promise this in their marketing but the reality is most don't deliver on the promise. I can honestly say that after using VpsCity for 12+ months so far that they deliver these things in spades.
We host a number of different web based solutions for various customers and over the...
Jeroen van Houts
Process Intelligence Limited
We host a number of different web based solutions for various customers and over the years have used several different providers. Seven months ago we decided to trial a Cloud Server as we were not happy with the support we had been receiving and the amount of downtime we had experienced at our previous providers. The quality and timely nature of the support we receive at VpsCity is exceptional, and the performance characteristics of their Cloud Server offering is a step above other similar products we have used in the past. We have been so impressed that we have now moved the bulk of our services to VpsCity and would not hesitate in recommending them to anyone looking for a high quality hosting provider.
We have been using VpsCity for over 12 months now for all our IT solutions from our IP...
Platinum Electronics Ltd
We have been using VpsCity for over 12 months now for all our IT solutions from our IP phones to server hosting. We have found them be extremely efficient and Customer Service focused and any issues are dealt with in a timely manner. We have no hesitation in recommending them and wish them all the best. - Vipul Morarji
I strongly recommend you use VpsCity over all other hosts. I've been in the IT industry...
NZ Admin Limited
I strongly recommend you use VpsCity over all other hosts. I've been in the IT industry for 20 years and I moved because it ticks all the boxes. You won't regret it. Michael Levertoff, taxsquared.co.nz
VpsCity has been very helpful and supportive in helping us at Pulse Web Design -...
VpsCity has been very helpful and supportive in helping us at Pulse Web Design - http://pulseweb.net.nz get our own VPS. They are quick at getting support answered. We look forward to a continued relationship with VpsCity. We had a nightmare server migration with our old host - this time round it felt easier.
VpsCity has been very helpful and supportive in helping us at Pulse Web Design get our...
VpsCity has been very helpful and supportive in helping us at Pulse Web Design get our own VPS. They are quick at getting support answered. We look forward to a continued relationship with VpsCity We had a nightmare server migration with our old host - this time round it felt easier.
Very impressed with VpsCity; we had constant network related downtime issues with our...
Very impressed with VpsCity; we had constant network related downtime issues with our previous hosting company. Now with VpsCity we haven't had any unplanned downtime in the past two months of service. Liked the instant activation, relativity cheap pricing, and SSD storage. Would recommend.
We have been VpsCity's customer for several months now and in the very few cases we...
Visual Web Co. Ltd.
We have been VpsCity's customer for several months now and in the very few cases we even required technical support (the VPS has been that stable), Tarquin and his team have provided fast, friendly and efficient support. all in all, we have been very satisfied with your service.
VpsCity is reliable and responsive and great to deal with. Our company has used VpsCity...
VpsCity is reliable and responsive and great to deal with. Our company has used VpsCity for a good range of services and everything works as it should and the support is accessible, responsive and presented in a way that is easy to understand and deal with. I highly recommend VpsCity for those who appreciate superior service and peace of mind.
VPS City were recommended to me and they've exceeded my expectations in every way...
VPS City were recommended to me and they've exceeded my expectations in every way possible. I was initially attracted by low prices that seemed too good to be true, but I'm staying because of the awesome server performance and what seems like near instantaneous 24/7 support, even when it's not their network that's broken.
Take this morning for example, customers were ringing me right, left and centre because their sites were down. A little probing on my part revealed a problem with Telecom connections only. Tarquin spent the morning kicking Telecom about until they sorted out their own internal very broken proxy/cache server which had lost the plot. Service restored and customers happy again.
Fantastic service and support! Tarquin is amazingly helpful and always available. Any...
Fantastic service and support! Tarquin is amazingly helpful and always available. Any questions are answered immediately and any little fixes and add-ons are simply no problem. If every company we dealt with was as good as VpsCity, business would be easy.
I came across your site on one of the webmaster forum, and your service are highly...
I came across your site on one of the webmaster forum, and your service are highly recommended. I made the right decision to go ahead with your shared hosting solution. Speed is really fast, server is reliable, setting up is easy and quick with cPanel. And thanks for your support team, nice and friendly. I would certainly recommend your service to my clients.
Please make sure my review is made available to anyone visiting your site. I'm...
NZ Admin Limited
Please make sure my review is made available to anyone visiting your site. I'm insisting on this because everyone who visits VpsCity needs to know how great this service is. Let me spell it out. There is no better service in New Zealand. I am certain of this as I have moved to you from what was previously NZ's best service (webdrive) - they're still pretty good. But they are only second best now to VpsCity. The service, the price, the awesome easy user interface. Oh and did I mention the service. My advice to anyone reading this: take a short cut. Sign up with VpsCity. You won't regret that decision.
I've recently setup a couple sites on your shared services. Both going well and...
I've recently setup a couple sites on your shared services. Both going well and especially delighted with the response and feedback provided by your key support guru Tarquin Douglass. This guy really know his stuff and I always come away having learnt something. This is the opposite we find with most hosts (local and offshore) where I end up with the impression that they actually know way less than I do, which is a big worry, since I'm no sysadmin. My last serious Linux work was done in the 90s setting up Sun boxes and I didn't enjoy it that much as the hardware, applications or network side.
However we've a client who recently went down the Amazon EC2 cloud route, much to my dismay. Their relationship with their local IT/Cisco provider was just too strong and emotion overruled logic, as often happens when it comes to clients wanting to take charge of technology and their own destiny. I wrote about my Amazon experience on my blog. Sent a link to Tarquin, but suspect he's busy doing real work as opposed to listing to the rants of an old engineer. You may find it useful in your sales efforts. If you use or copy it, just reference it to me please.
Probably the most stressful moments for an e-commerce business owner are when the site...
Easyink Printer Cartridges Ltd
Probably the most stressful moments for an e-commerce business owner are when the site goes down and the hosting company can't be contacted or is unhelpful. If our site goes down we need it fixed real fast. I've lost count of the hosting companies we've had and the disasters we've had to recover from. VpsCity have ticked all the boxes for us. A knowledgeable person promptly answers the phone, emails. or live chat. The changeover to their server went smoothly, Tarquin actually phoned to make sure I was OK (that's rare for a hosting company) and website speed and reliability is great. I'm feeling more confident than ever that the management of our server is in good hands.
It has been an absolute pleasure and a privilege to be hosting with VpsCity.co.nz. We...
It has been an absolute pleasure and a privilege to be hosting with VpsCity.co.nz. We run a busy NZ Warriors website, and as such are always looking at ways to ensure that our site is not only fast but reliable and always online, for the benefit of our visitors. Having switched hosts three times in the past 12 months, we came across VpsCity! Wow what a difference it has been. The reliability is faultless, the service first class, and the speed lightning. This is service at its best. You cannot go past what VpsCity provides. A very big big thank you to Tarquin and his team for all their efforts, in what has been a great partnership with our site which we look forward to continuing for a long time yet. Highly recommended!