Just a quick note to say what great service I had from the helpdesk guys this morning....
Newco Base Two Solutions Ltd
Just a quick note to say what great service I had from the helpdesk guys this morning. I know people only contact usually complain so when I receive great service I try and let people know. Your helpdesk guys were brilliant and bent over backwards to help and I thought this was the best way to let you all know how much this was appreciated. Go VPS!
One of the few hosting sites worldwide that I can register an account with (serious)....
One of the few hosting sites worldwide that I can register an account with (serious).
On your registration page your fields are set-up in 2 column format of:
a > b
c > d
However, using tab takes you to the next line instead of to the adjacent column.
Really just wanted to thank you, and let you know what a great job Sam...
L & F Limited
Really just wanted to thank you, and let you know what a great job Sam did in helping us get our Cloud PBX set up and working.
We switched over from our previous provider on Friday, which could not have ended up being a worse day for me, I had completely overlooked until late in the week that I was out of the office and in Auckland for the day.
Sam though was able to complete everything and by jumping on my laptop while I was in meetings, was able to re-provision and set up all the existing phones that I was meant to do.
It all went very smoothly, I was not aware of any down time for any of the users, or the 0800 numbers, and the annoying beeping we had in the background of all phone calls disappeared as soon as we changed over.
Many thanks – especially to Sam for his fantastic support.
So far, so good. We're using our setup with you as "proof of concept" for Wordpress...
Lifelong Learning Limited
So far, so good. We're using our setup with you as "proof of concept" for Wordpress hosting, pretty much NZ-only traffic.
All my questions have been answered promptly, and I'm confident we can expand the resources we'll need in the foreseeable future. We chose a NZ host over cheaper US hosting i.e. InMotion.
The team at VpsCity has gone above and beyond our expectations. They've taken the...
Herewini & Loubscher Ltd
The team at VpsCity has gone above and beyond our expectations. They've taken the stress of setting up our server, e-mail, website and more with their creativity. The continuous support we've received is exceptional.
Thank you for everything, Wahieb
Impressed with the speed of set up and level of service so far,
only hiccup was that...
Impressed with the speed of set up and level of service so far,
only hiccup was that my chosen vps password contains special chars which did not get populated properly to the vps so i had some difficulty with my initial login
A new Cloud Server and using within 20 minutes! Awesome service, helpful and really...
Reid Design Ltd
A new Cloud Server and using within 20 minutes! Awesome service, helpful and really friendly.
One comment is when ordering I was surprised at the extra cost for windows OS as it wasn't listed on the plans matrix - it had windows + linux logos etc seemingly for $99 etc, so was a little misleading.
Awesome world class services!! Glad we have such a good services in Auckland! I don't...
Awesome world class services!! Glad we have such a good services in Auckland! I don't know how to express my thankful to Tarquin, Kyle, Victor and Ethan! You guys are such a good team. While we grow our business, VPSCITY is definitely a long term partner to work with! I wish you all good health and fortune!
I am just impressed by the whole team work of you! Victor, Eden, Tarquin! Thank you so...
I am just impressed by the whole team work of you! Victor, Eden, Tarquin! Thank you so much for all your advice and help. It makes me much more easier to finish the migration. Just want to say thank you! Appreciate all the efforts!
I usually receive fantastic service and support from the team at VPS City. They are...
Digital Cloud (NZ) Limited
I usually receive fantastic service and support from the team at VPS City. They are helpful and can provide support for various issues I come across that go beyond their core services. Very happy. Cheers.
Support from VpsCity has been great over the last couple of years. Generally a helpful...
Support from VpsCity has been great over the last couple of years. Generally a helpful response is received within a few minutes to a few hours. Weekend or night issues can occasionally take a few hours more but have always been successfully resolved. Any issues have always been resolved very quickly without a lot of backward and forward communication and without blaming other providers for the issues. Our previous host (Domainz) would take 3 -5 days and just as often, no response to support enquiries at all.
We have been with VPSCity for many years utilizing VPS Services and Windows Server OS...
We have been with VPSCity for many years utilizing VPS Services and Windows Server OS using Terminal Services for 100 + users. The service has been extremely effective at keeping our critical services operational. Even in difficult moments (of which there have been few) VPSCity have come through with fast resolution of issues and our servers have achieved a true 99.99% uptime. Within NZ our latency has been consistently fast and our UK activities also report extremely fast functionality. Great service thank you :)
I have been with VPS City for 6 months now after being disappointed by the stability of...
I have been with VPS City for 6 months now after being disappointed by the stability of my previous host (one of the biggest in NZ) and have been impressed since day 1, the cost is extremely competitive, the performance is great and the stability is just what I want - 6 months up time and counting!
Thank you so much. I have been so impressed by your fantastic service and the quality...
Thank you so much. I have been so impressed by your fantastic service and the quality of your products. You guys are the best web host I have come across - and I have tried a few in the past. The service and support you have provided is top notch and you have gone the extra distance.
I was a 24/7 customer, VpsCity went through the entire migration process with me....
I was a 24/7 customer, VpsCity went through the entire migration process with me. including Domain transfer, MX DNS, WHM Setup etc. Excellent customer server, you can always find someone to help you, either from yr support ticket or live chat. Highly recommend, A+++ service.
Just gone through setting up our new Cloud server with VpsCity and been working with...
Business Toolbox Limited
Just gone through setting up our new Cloud server with VpsCity and been working with Tarquin who has demonstrated and delivered nothing but exceptional, prompt, professional and reliable service and support. It is a pleasure working with the VpsCity team. Keep it up guys!
Up time and good support, two critical things that need to exist when hosting websites....
Duotone Design & Communication Ltd
Up time and good support, two critical things that need to exist when hosting websites. There are many hosting companies that promise this in their marketing but the reality is most don't deliver on the promise. I can honestly say that after using VpsCity for 12+ months so far that they deliver these things in spades.
We host a number of different web based solutions for various customers and over the...
Jeroen van Houts
Process Intelligence Limited
We host a number of different web based solutions for various customers and over the years have used several different providers. Seven months ago we decided to trial a Cloud Server as we were not happy with the support we had been receiving and the amount of downtime we had experienced at our previous providers. The quality and timely nature of the support we receive at VpsCity is exceptional, and the performance characteristics of their Cloud Server offering is a step above other similar products we have used in the past. We have been so impressed that we have now moved the bulk of our services to VpsCity and would not hesitate in recommending them to anyone looking for a high quality hosting provider.
We have been using VpsCity for over 12 months now for all our IT solutions from our IP...
Platinum Electronics Ltd
We have been using VpsCity for over 12 months now for all our IT solutions from our IP phones to server hosting. We have found them be extremely efficient and Customer Service focused and any issues are dealt with in a timely manner. We have no hesitation in recommending them and wish them all the best. - Vipul Morarji
I strongly recommend you use VpsCity over all other hosts. I've been in the IT industry...
NZ Admin Limited
I strongly recommend you use VpsCity over all other hosts. I've been in the IT industry for 20 years and I moved because it ticks all the boxes. You won't regret it. Michael Levertoff, taxsquared.co.nz
VpsCity has been very helpful and supportive in helping us at Pulse Web Design -...
VpsCity has been very helpful and supportive in helping us at Pulse Web Design - http://pulseweb.net.nz get our own VPS. They are quick at getting support answered. We look forward to a continued relationship with VpsCity. We had a nightmare server migration with our old host - this time round it felt easier.
VpsCity has been very helpful and supportive in helping us at Pulse Web Design get our...
VpsCity has been very helpful and supportive in helping us at Pulse Web Design get our own VPS. They are quick at getting support answered. We look forward to a continued relationship with VpsCity We had a nightmare server migration with our old host - this time round it felt easier.
Very impressed with VpsCity; we had constant network related downtime issues with our...
Very impressed with VpsCity; we had constant network related downtime issues with our previous hosting company. Now with VpsCity we haven't had any unplanned downtime in the past two months of service. Liked the instant activation, relativity cheap pricing, and SSD storage. Would recommend.
We have been VpsCity's customer for several months now and in the very few cases we...
Visual Web Co. Ltd.
We have been VpsCity's customer for several months now and in the very few cases we even required technical support (the VPS has been that stable), Tarquin and his team have provided fast, friendly and efficient support. all in all, we have been very satisfied with your service.
VpsCity is reliable and responsive and great to deal with. Our company has used VpsCity...
VpsCity is reliable and responsive and great to deal with. Our company has used VpsCity for a good range of services and everything works as it should and the support is accessible, responsive and presented in a way that is easy to understand and deal with. I highly recommend VpsCity for those who appreciate superior service and peace of mind.
VPS City were recommended to me and they've exceeded my expectations in every way...
VPS City were recommended to me and they've exceeded my expectations in every way possible. I was initially attracted by low prices that seemed too good to be true, but I'm staying because of the awesome server performance and what seems like near instantaneous 24/7 support, even when it's not their network that's broken.
Take this morning for example, customers were ringing me right, left and centre because their sites were down. A little probing on my part revealed a problem with Telecom connections only. Tarquin spent the morning kicking Telecom about until they sorted out their own internal very broken proxy/cache server which had lost the plot. Service restored and customers happy again.
Fantastic service and support! Tarquin is amazingly helpful and always available. Any...
Fantastic service and support! Tarquin is amazingly helpful and always available. Any questions are answered immediately and any little fixes and add-ons are simply no problem. If every company we dealt with was as good as VpsCity, business would be easy.
I came across your site on one of the webmaster forum, and your service are highly...
I came across your site on one of the webmaster forum, and your service are highly recommended. I made the right decision to go ahead with your shared hosting solution. Speed is really fast, server is reliable, setting up is easy and quick with cPanel. And thanks for your support team, nice and friendly. I would certainly recommend your service to my clients.
Please make sure my review is made available to anyone visiting your site. I'm...
NZ Admin Limited
Please make sure my review is made available to anyone visiting your site. I'm insisting on this because everyone who visits VpsCity needs to know how great this service is. Let me spell it out. There is no better service in New Zealand. I am certain of this as I have moved to you from what was previously NZ's best service (webdrive) - they're still pretty good. But they are only second best now to VpsCity. The service, the price, the awesome easy user interface. Oh and did I mention the service. My advice to anyone reading this: take a short cut. Sign up with VpsCity. You won't regret that decision.
I've recently setup a couple sites on your shared services. Both going well and...
I've recently setup a couple sites on your shared services. Both going well and especially delighted with the response and feedback provided by your key support guru Tarquin Douglass. This guy really know his stuff and I always come away having learnt something. This is the opposite we find with most hosts (local and offshore) where I end up with the impression that they actually know way less than I do, which is a big worry, since I'm no sysadmin. My last serious Linux work was done in the 90s setting up Sun boxes and I didn't enjoy it that much as the hardware, applications or network side.
However we've a client who recently went down the Amazon EC2 cloud route, much to my dismay. Their relationship with their local IT/Cisco provider was just too strong and emotion overruled logic, as often happens when it comes to clients wanting to take charge of technology and their own destiny. I wrote about my Amazon experience on my blog. Sent a link to Tarquin, but suspect he's busy doing real work as opposed to listing to the rants of an old engineer. You may find it useful in your sales efforts. If you use or copy it, just reference it to me please.
Probably the most stressful moments for an e-commerce business owner are when the site...
Easyink Printer Cartridges Ltd
Probably the most stressful moments for an e-commerce business owner are when the site goes down and the hosting company can't be contacted or is unhelpful. If our site goes down we need it fixed real fast. I've lost count of the hosting companies we've had and the disasters we've had to recover from. VpsCity have ticked all the boxes for us. A knowledgeable person promptly answers the phone, emails. or live chat. The changeover to their server went smoothly, Tarquin actually phoned to make sure I was OK (that's rare for a hosting company) and website speed and reliability is great. I'm feeling more confident than ever that the management of our server is in good hands.
It has been an absolute pleasure and a privilege to be hosting with VpsCity.co.nz. We...
It has been an absolute pleasure and a privilege to be hosting with VpsCity.co.nz. We run a busy NZ Warriors website, and as such are always looking at ways to ensure that our site is not only fast but reliable and always online, for the benefit of our visitors. Having switched hosts three times in the past 12 months, we came across VpsCity! Wow what a difference it has been. The reliability is faultless, the service first class, and the speed lightning. This is service at its best. You cannot go past what VpsCity provides. A very big big thank you to Tarquin and his team for all their efforts, in what has been a great partnership with our site which we look forward to continuing for a long time yet. Highly recommended!
Thanks so much to Tarquin and the Team at VpsCity they really made it easy to be able...
Thanks so much to Tarquin and the Team at VpsCity they really made it easy to be able to swap hosts from my previous crap host Open Host. Thank you so much for all of your help. Any request and he is on to it he really knows his stuff and makes my life at Friendly Web - NZ Website Design so much easier. Thanks Heaps
Expanding business activity required our Business Application, Infusion Software, to be...
Expanding business activity required our Business Application, Infusion Software, to be located on a Server - as we had stretched our local network of PC?s to the point of the application being slow to operate. Reviewing the cost of purchasing server hardware, setup costs, off site backups and on-going maintenance, versus a Hosted Server, made the hosted server option an easy decision.
After making contact with various suppliers of a Hosting Solutions, I chose VpsCity. From the initial contact I found the team concentrated on making the solution easy for me, a business owner, not only in execution but in understanding it also.
After the initial testing (as we a located 160km from the Server), I obtained a quotation for the server setup, which included features to simplify our staff access. After accepting the quotation, the Server was setup and configured efficiently. The follow up service and support has been consistent with the Professional Experience I have received throughout. I would highly recommend you contact VpsCity to discuss your needs, so they can help plan a solution for you.
I have a website that supports my hobby. I chose VpsCity because of their friendly and...
I have a website that supports my hobby. I chose VpsCity because of their friendly and personal service and fast responses to my requests. The content management system I needed has been installed promptly, the domain and hosting service renewal process is very convenient, they keep me informed but don't overload me with promotional e-mails. I really appreciate their approach.
I've been really impressed with VpsCity right from the get go. Prices are great, server...
I've been really impressed with VpsCity right from the get go. Prices are great, server setup is instant and the hardware is fast and just works. Customer service has also been quick to respond and help with any problems, which is really key for me so I know there's some real people I can talk to behind the automated systems. I have no hesitation recommending VpsCity to all.
Our company have utalised several server management services in the past but have...
Our company have utalised several server management services in the past but have always felt ?disconnected? from the service and actually getting support had been a difficult none responsive task based upon their classification of ?critical?. VpsCity have changed all this for us and have brought to our business a truly great service that I can honestly say is second to none.
The equipment is the latest technology
Technicians are appropriately certified
Price is great value and excellent ROI
Speeds are excellent (faster than our own LAN and local server!)
Reboot if required is done within 30 seconds!
We have been assigned a specific qualified technician who is knowledgeable and responsive and he has been able to establish all our complex configuration requirements in Active Directory.
I am truly appreciative of the fact we have found a great service which I am confident we will use for many years to come. If anyone would like further information please contact me through our web http://www.soeasy.co.nz
Things are really good - we moved and your service was spot on. I decided to get a VPS...
Bloweb Solutions Limited
Things are really good - we moved and your service was spot on. I decided to get a VPS with 247hosting instead of you guys because their site looked more professional (no offense), but after 4 hours they hadn't set up my server even when they said it would be a 30min setup, and they didn't respond to my tickets so I asked for a refund and went with you guys - I was over the moon when my server was available immediately.
The server is fast, and I'm thinking of moving my other operations to you guys (another 3 VPSs). Thanks for the great service, and the after sale contact.
Hey, just to let you know that we've been really impressed with how fast our websites...
Hey, just to let you know that we've been really impressed with how fast our websites run on your VPS's, especially given that Drupal is a pretty resource hungry CMS. Also, you guys seem to be the only VPS provider in town that genuinely understands the meaning of a "fully managed service" option - your customer service is outstanding. Great stuff, thanks, will be putting all our VPS business your way.
Thanks very much for an excellent beginning. Up until recently we have been hosting in...
Thanks very much for an excellent beginning. Up until recently we have been hosting in the US for many of our NZ clients and it is just recently that we have been looking again at Kiwi offerings. VpsCity is filling many of the gaps -- 24 hour competent service, highly automated interface meaning that we can be substantially in control of our own network elements but still have the backup of a professional and capable team.
In setting up we experienced and proactive service quality better than we have experienced in around 18 years of web services provision. A few initial teething troubles were very rapidly resolved by near immediate email response, We're telling our friends.
You guys rock! Whenever there has been a question I have received prompt and competent...
First in Business Solutions
You guys rock! Whenever there has been a question I have received prompt and competent replies that go beyond the average hosting support. I remember one time when I sent an email at midnight, not expecting an answer until the morning, I got one 3 minutes later? The VpsCity team is fast, efficient and highly professional. Keep up the amazing work!
We've used VpsCity for over a year now and have been very happy with the reliability,...
We've used VpsCity for over a year now and have been very happy with the reliability, speed and support. It's great having a world-class host right here in New Zealand who is up to date with all the latest technology and best practices from overseas.
I've tried many hosting companies in NZ and always found problems with lack of support...
Web Infinity NZ
I've tried many hosting companies in NZ and always found problems with lack of support and performance issues. I think I've finally found a hosting company I can stick with long term. Before, during and after the move of my websites to VpsCity, they provided excellent support, going way beyond my expectations.
One example is I was unsure of various actions I needed to take in my VPS, these questions were answered very quickly and not only that, their support took me through exactly how I could do these changes myself in the minimal amount of time.
Another huge positive for me is the performance of my websites. I use various CMS platforms and have noticed a massive boost in the speed of the website loading as well as how fast the sub pages open.
Anyone providing services for a client understands when a client requires a deliverable...
Anyone providing services for a client understands when a client requires a deliverable urgently that actually means yesterday!! Thankfully, Tarquin and his team were able to achieve this for us and now we have a happy customer :) If you're looking for a NZ based hosting company.........this is it!!!!
It's great to finally find a New Zealand based web hosting service that offers a...
Eco Leaf Ltd
It's great to finally find a New Zealand based web hosting service that offers a quality professional product, experience and service. Thank you so much to the VpsCity team for going above and beyond to make sure things work well.
Things have been running much more reliably since I first started in the early days, so...
Things have been running much more reliably since I first started in the early days, so good to see things are improving. I think the most important things for me in a VPS are speed and reliability, and both of those have been great :)
Its one thing to get a top quality product but more important than that is the service...
Its one thing to get a top quality product but more important than that is the service and support you get as well. Tarquin and the team have been great in helping set up my dedicated server so I can now offer a top notch New Zealand based service to my clients
This is a followup review from signup. We're delighted -- first time we have used NZ...
This is a followup review from signup. We're delighted -- first time we have used NZ based services and been confident that we have not been putting client systems at risk. Great to be on shore and deeply impressed by the quality of service we are experiencing from Tarquin and his team. Thanks very much.