I've tried many hosting companies in NZ and always found problems with lack of support and performance issues. I think I've finally found a hosting company I can stick with long term. Before, during and after the move of my websites to VpsCity, they provided excellent support, going way beyond my expectations.
One example is I was unsure of various actions I needed to take in my VPS, these questions were answered very quickly and not only that, their support took me through exactly how I could do these changes myself in the minimal amount of time.
Another huge positive for me is the performance of my websites. I use various CMS platforms and have noticed a massive boost in the speed of the website loading as well as how fast the sub pages open.