Really just wanted to thank you, and let you know what a great job Sam did in helping us get our Cloud PBX set up and working.
We switched over from our previous provider on Friday, which could not have ended up being a worse day for me, I had completely overlooked until late in the week that I was out of the office and in Auckland for the day.
Sam though was able to complete everything and by jumping on my laptop while I was in meetings, was able to re-provision and set up all the existing phones that I was meant to do.
It all went very smoothly, I was not aware of any down time for any of the users, or the 0800 numbers, and the annoying beeping we had in the background of all phone calls disappeared as soon as we changed over.
Many thanks – especially to Sam for his fantastic support.