Satisfaction Guaranteed! 7 Day Guarantee Statement!
For all Client and Reseller Accounts if for any reason you are unhappy with the services you receive from VpsCity during the first 7 days of service, you may request in writing via email or by our cancellation form (as mentioned below) that your services be discontinued at which time you will receive a full refund. You must also state a detailed reason as to why you are cancelling (as we request for any cancellation, no matter the time frame). We are the sole arbiter as to if your reason is a valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel.
Please read Our Refund Policy for more details.