Our Knowledgebase

What payment methods do you accept?

VpsCity is happy to accept following payments methods: Credit Card We accept VISA, MasterCard. Debit cards can be used for payment as long as they have a Visa or MasterCard logo. Credit card payments can be completed without having to open a Paypal account. PayPal VpsCity is happy to accept PayPal payments. PayPal is one of the [...]

When will I receive my invoice?

Your invoice will be sent to the e-mail address you registered with, so it is very important to ensure your correct email address is registered with us at all time. Your invoice will be sent to you depending on the following criteria: When a monthly billing cycle is selected: invoice will be sent 7 days in advance. When a quarterly [...]

Why was my order blocked?

Here at VpsCity we take fraud very seriously. We have an automated system in place to screen all new orders at sign up for signs of potential fraud. There are several factors that determine what orders we will block and those which we will not block and every order detected automatically as fraud by this system is manually reviewed. If [...]

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